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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carrie Bradley

April 16, 2026

5  out of  5
rating by Carrie Bradley
"Alex and his team are all so great to work with! They are very quick to communicate and thorough in going over everything. Highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Charlotte to know that you had such a wonderful experience with us here on State Farm Agent Alex Williamson’s Team."
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Esau Williamson

April 2, 2026

5  out of  5
rating by Esau Williamson
"Excellent agency with outstanding service!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alex Williamson’s Team. "
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Prime Prime

March 19, 2026

5  out of  5
rating by Prime Prime
"Quick to resolve my issues great experience"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alex Williamson’s Team. "
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Maria Alexandra Medina

March 18, 2026

5  out of  5
rating by Maria Alexandra Medina
"Sam is always eager to help! Thank you for your assistance. I have commercial, home and auto insurance. Very pleased!"
We responded:
"Thanks so much for the amazing review, Maria! We really appreciate your support here in Charlotte . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mrs Sandoval

March 18, 2026

5  out of  5
rating by Mrs Sandoval
"I have been a State Farm customer for several years, and I appreciate the excellent service provided by Sam, who consistently assists me with any inquiries I may have."
We responded:
"Mrs, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Alex Lopez

March 18, 2026

5  out of  5
rating by Alex Lopez
"Great customer service! Always helpful and friendly."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Charlotte to know that you had such a wonderful experience with us here on State Farm Agent Alex Williamson’s Team."
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Vonnie Beckham

February 23, 2026

5  out of  5
rating by Vonnie Beckham
"I have been a customer for over 12 years and I'm satisfied with the great customer experience I've received."
We responded:
"Thank you for your review and for taking the time to share your thoughts. We are happy to hear that you had an overall pleasant experience with State Farm Agent Alex Williamson’s Team, though we want to ensure we meet your expectations fully. If you have any specific feedback or areas where we can improve, we would love to hear from you. "
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Ray Wright

February 20, 2026

2  out of  5
rating by Ray Wright
"The office staff is very hard to communicate with as well as hard to get correct information from. I recently received an email threatening to cancel my policy without receiving any info from me and when I returned their email I never received a response or acknowledgment of the email. Two weeks later, a letter stating my policy has been canceled showed up in the mail and Another two weeks later, I received a policy revision with a new policy renewal information. None of this was ever communicated to me via email or a phone call and I don’t think that’s the way a business should be ran. I’ve been a customer State Farm for 20 years and definitely do not feel. appreciated by this office!"
We responded:
"We are so sorry to hear of your unpleasant experience, Ray. We want everyone who interacts with us to be completely satisfied with their insurance experience. Please reach out to us so we can discuss your current experience. - Alex"
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erin M

January 6, 2026

5  out of  5
rating by erin M
"The fact that a person knows me when I call to get help, should be enough to get the 5 star. But they help and follow through! I think the service there is outstanding! I have home, auto and other insurance through them. Great team and they answer the phone."
We responded:
"Thank you Erin for the 5 star review. We appreciate all of our customers and pride ourselves on providing excellent service!"
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Michele Rivera

November 18, 2025

5  out of  5
rating by Michele Rivera
"Alex Williamson and his State Farm team is wonderful to work with. His team is very accommodating, always quick to offer information for the products they offer. Great customer service! I’ve been working with them for years, I highly recommend them!"
We responded:
"Thank for your feedback Michele. It’s our pleasure to assist you with your insurance needs and thank you for recommending us to your friends and family. - Alex"
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Jaret Ledermann

November 18, 2025

5  out of  5
rating by Jaret Ledermann
"They rock it all!"
We responded:
"We are thrilled you had a positive experience working with us; customer satisfaction is our top priority. - Alex"
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Robert Marshall

October 29, 2025

5  out of  5
rating by Robert Marshall
"Great service and great help! Keep up the great work!"
We responded:
"Thank you Robert. We are dedicated to providing great customer service. - Alex"
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Adam Kessell

October 29, 2025

5  out of  5
rating by Adam Kessell
"Responsive team with competitive prices. I feel confident with the coverage I get from his office."
We responded:
"Thank you Adam. We value being our customers best choice for their insurance needs. - Alex"
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Don

October 28, 2025

5  out of  5
rating by Don
"Alex is on top of conscientious and thoughtful service. Love working with he and his team."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, If you ever have any questions or need assistance, we’re here to help! - Alex"
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Sherry Griffin

October 9, 2025

5  out of  5
rating by Sherry Griffin
"Katy Bartley is always amazing when I call or email with any questions or concerns. She is super sweet and very friendly, she knows who I am the minute she answers the phone. Great personality and very helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Alex "
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Laura Conaty

September 25, 2025

5  out of  5
rating by Laura Conaty
"I recently moved to NC & needed to transfer my auto and renters policy from NY. However, before doing so, I shopped around. When I contacted Katy Bartley, State Farm, she worked up a few quotes for me. Her knowledge, efficiency, and excellent communication made this the easiest transition! Her customer service skills are exemplary! She explained the entire process, saved me money while doing so within minutes. You definitely have an asset for your Company! 10 out of 5 stars!"
We responded:
"Thank you Laura. We truly value all of our agents. We are delighted to hear that Katy, provided such great support and knowledge while transferring your auto and renters policies to NC. - Alex"
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Fircade F

September 4, 2025

1  out of  5
rating by Fircade F
"I recently signed up for Renters insurance through state farm and Alex is my agent. After finding out that the plan I chose doesn’t meet the requirements for my apartment, I’ve been emailing Alex for almost a month to cancel that policy as I am currently paying for two. I have yet to receive any further details, called his office as well but no response. The lack of communication needs to be improved."
We responded:
"Hi Fircade, sorry we missed your email but please know we are here for you. I will reach out to you shortly to get this resolved for you asap. Thank You - Alex"
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Alberto Sandoval

August 4, 2025

5  out of  5
rating by Alberto Sandoval
"Sam Sandoval went above and beyond. She's very efficient with what she does! I had documents within minutes of registering for a new policy."
We responded:
"Thank you Alberto. We are glad you had a great experience with our team. Thank you for trusting us to handle all your insurance needs. - Alex Williamson State Farm"
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Yvonne Townes

February 27, 2025

5  out of  5
rating by Yvonne Townes
"I appreciate Alex Williamson and his team for the work, help, and knowledge they have given concerning my insurance with State Farm. Thank you for all you do and the time you take to assure I get the best deal in my insurance!!!"
We responded:
"Thank you Yvonne. We value the opportunity to help our customers make informed decisions to protect what matters most. - Alex"
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Peter Samuel

February 4, 2025

5  out of  5
rating by Peter Samuel
"Alex and his team are fantastic to work with. They made getting a policy pain free, competitive price-wise, and protected my assets appropriately. I highly recommend he and his team for all your insurance needs. Thank you, Alex!"
We responded:
"Thank you Peter. We appreciate you trusting us to take great care of your insurance needs. - Alex"
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Jayson Reed

January 13, 2025

5  out of  5
rating by Jayson Reed
"Alex is the best. He always looks after my best interests and points me in the right direction when I have questions and keeps my properties and auto safe from loss at reasonable prices. This guys amazing. Treats me like a brother. Give him a shot, it will be worth it."
We responded:
"Thank you Jayson - Alex "
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Jenn Andrews

December 17, 2024

5  out of  5
rating by Jenn Andrews
"We couldn't love Alex more!"
We responded:
"Thank you Jenn! - Alex"
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Chris Markey

November 6, 2024

5  out of  5
rating by Chris Markey
"Amazing, that’s all I have to say"
We responded:
"Hi Chris, thank you for your kind words! We’re thrilled to hear that you had an amazing experience with us. We hope to serve you again soon. - Alex"
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Victoria Morris

October 14, 2024

5  out of  5
rating by Victoria Morris
"I appreciate their professionalism and helpfulness. Katy Bartley is knowledgeable and is always their for me!!!"
We responded:
"Hi Victoria, thank you for your top-notch review! We are delighted that Katy was helpful during your visit. It’s wonderful to know she’s been there for you and supported you. We appreciate your feedback. - Alex"
Profile photo of Carol King

Carol King

October 9, 2024

5  out of  5
rating by Carol King
"Alex has been my State Farm agent for my home, car, and umbrella insurance for many years and both he and his office staff have always been extremely responsive to all of my questions or for any other needs I have had. Their customer service is exceptional and feels very personal. I highly recommend them."
We responded:
"Thank you Carol. My team and I truly value our customers and enjoy being a trusted resource. - Alex "